Return to Help Index
Pricing and Billing | |
Do I have to pay sales tax? | |
You only have to pay sales tax if you are located in the same state as our warehouse. | |
I have a question on my charges. | |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |
I need a copy of my receipt/invoice. | |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
When will my credit appear on my account? | |
Credits usually take 7-10 business days from the time we receive your item(s). | |
I want to pay by wire transfer to your bank. Please provide me with the Bank information. | |
For Wire Transfer, please use the following account: Union Bank of California Tustin Ranch Office 13321 Jamboree Rd, Tustin, CA 92782 USA Phone # (714)505-3244 Transit/Routing# 122000496 SWIFT Code (for some European Countries) BOFCUS33 Account #: for security reasons, please contact [email protected] for account number Account Name: e-bogu.com Inc. (In case of Bank Transfer, additional $20 for bank transaction charge) |
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When will my credit card be charged? | |
Your credit card will be charged when the order is placed. |